Shipping policy

Shipping & Delivery

Complimentary, fully insured delivery is provided worldwide. Each acquisition is meticulously packaged to protect its archival integrity during transit, ensuring it arrives in flawless condition.

 

---

Bespoke Production & Timeframes

Every artwork is a bespoke commission, crafted entirely to order. To achieve our exacting museum-grade standards, production requires 5-10 business days before the piece is cleared for secure transit. Timeframes are estimated in working days (Monday through Friday) and commence immediately upon order confirmation.

Because we refuse to compromise on quality, express production is not available. Each piece must undergo the same rigorous quality control process to guarantee its physical presence matches its emotional weight.

 

---

Transit Tracking

Once your completed artwork passes final inspection, it is entrusted to our logistics partners. You will receive immediate email correspondence with tracking details, allowing you to follow the journey of your acquisition to your door.

 

---

International Deliveries

For our international collectors, please be advised that shipments may be subject to import taxes and customs duties established by your destination country. The recipient is responsible for any fees assessed by their local customs authority. The House of Montague has no control over these sovereign charges and cannot predict their exact amount.

 

---

Damage in Transit

We employ rigorous, custom-fitted packaging standards to ensure a flawless arrival. In the rare event that an artwork is compromised during its journey, we require the following steps to resolve the matter swiftly:

---

Questions

For specific inquiries regarding the transport or delivery timelines of your acquisition, the House of Montague remains entirely at your service.

Contact: inquiries@tcmontague.com